General Terms and Conditions

1.1 These General Terms and Conditions (the “GTC”) are issued by KH Turizem d.o.o., Lačaves 57B, 2276 Kog, Slovenia, company registration number 7550626000, tax number 53749090, VAT identification number SI53749090, entered in the court register of the District Court of Ptuj under entry no. Srg 2026/24773, share capital EUR 7,500.00 (the “Provider” or “Kog Hills”).

1.2 The GTC govern the relationship between the Provider and the Client in the ordering, preparation and delivery of business events under the Kog Hills brand.

1.3 The GTC form part of the framework agreement and of every individual confirmation of date, and supplement the specific arrangements agreed between the parties (Article 120(1) of the Slovenian Code of Obligations, Obligacijski zakonik, the “OZ”). Where the GTC and an individual written arrangement differ, the individual arrangement prevails (Article 120(4) OZ).

1.4 The GTC are published at kog-hills.si and are accessible to the Client before the contract is concluded.

2.1 The Client may only be a legal entity or a sole trader ordering the service for the purposes of its trade, business, craft or profession.

2.2 The Provider does not contract with consumers and does not deliver programmes for natural persons not acting in the course of a trade or profession. An enquiry from a private individual is declined, including where it is submitted through the form on the website.

2.3 By concluding the framework agreement, the Client confirms that it is ordering the service for the purposes set out in clause 2.1 and that the participants attend the event in the course of its business.

3.1 Programmes are ordered exclusively on the basis of a written framework agreement between the Provider and the Client for the organisation of business events and related business travel. The framework agreement is concluded before the first delivery.

3.2 Ordering procedure: Client’s enquiry → the Provider’s written programme proposal and offer → framework agreement → written confirmation of date → delivery.

3.3 An offer issued by the Provider is binding on the Provider for 14 days from issue unless stated otherwise in the offer (Article 26 OZ).

3.4 The information, programme descriptions and price ranges on the website constitute an invitation to submit an enquiry and not an offer (Article 22(3) OZ). Submitting the form does not conclude a contract, does not bind the Provider and does not secure a date.

3.5 Online payment, calendar booking and automatic confirmation of a date are not available.

3.6 The contract for an individual event is concluded upon written confirmation by both parties of the date, the programme and the price.

4.1 The content of each event is set out in the confirmed programme, which is an annex to the confirmation of date.

4.2 Participants are transported between the points of the programme by the Provider’s drivers in the Provider’s vehicles. Participants do not drive the Provider’s vehicles under any circumstances.

4.3 Drives take place on public roads, panoramic tracks and wine roads used in accordance with the road traffic regulations. The Provider does not carry out drives off public roads.

4.4 Food, tastings, music and similar content are delivered by external local providers. The Provider does not operate a catering business.

4.5 The Provider may replace an individual part of the programme with an equivalent one on grounds of weather, safety, road conditions or a provider’s unavailability, and will notify the Client as soon as possible. A change that does not affect the substance and value of the programme does not give rise to a right to a price reduction.

5.1 Prices are stated in EUR. The price stated in the confirmed offer applies to the individual event.

5.2 The price stated in the offer and in the confirmation of date is exclusive of VAT. VAT is added at the applicable rate in accordance with the Slovenian Value Added Tax Act (ZDDV-1). The agreed price constitutes the taxable amount (Article 36(1) ZDDV-1).

5.3 The obligation to charge VAT arises when the service is performed, or upon receipt of payment if payment is received earlier (Article 33(1) and (5) ZDDV-1). Where payment is made in instalments, each payment is assessed separately.

5.4 Where the Client is established outside the Republic of Slovenia, the place of supply and the obligation to charge VAT are determined in accordance with ZDDV-1 and stated in the offer. The Client shall provide the Provider with its VAT identification number, if it has one, before the offer is issued.

5.5 Payment is made against a proforma invoice: 50 % on confirmation of the date and the balance no later than 10 days before the event, exclusively by transfer to the Provider’s bank account. Cash payment is not available.

5.6 In the event of late payment, statutory default interest accrues (Article 378 OZ).

5.7 The price does not include the services referred to in clause 6 unless expressly stated otherwise in the offer.

6.1 Accommodation is not part of the programme and is not part of the event price.

6.2 At the Client’s request, the Provider reserves and pays for accommodation and other third-party services in the Client’s name and for the Client’s account, on the basis of an authority granted by the Client in the framework agreement or in the individual confirmation of date (Articles 69, 70 and 74 OZ). The authority covers only the transactions specified in the confirmation of date (Article 76(1) OZ).

6.3 The contract for a third-party service is concluded between the Client and the provider of that service. That provider issues its invoice directly to the Client.

6.4 The Provider is liable for exercising the care of a diligent business person in selecting the third-party provider and in carrying out the mandate (Article 768(1) OZ). The Provider is not liable for the performance of that provider’s obligations towards the Client.

6.5 The Client shall reimburse the Provider for the necessary costs incurred in carrying out the mandate and shall assume the obligations undertaken by the Provider (Article 776 OZ). The Provider may require an advance before carrying out the mandate (Article 775 OZ).

6.6 The Provider shall render an account of the mandate to the Client, with supporting documents (Article 771 OZ).

7.1 No later than 7 days before the event, the Client shall notify the number of participants, the list of participants and the contact person who will be present at the event.

7.2 Before the event, the Client shall inform the participants of the Provider’s safety instructions and of the parts of these GTC that concern participants.

7.3 The Client shall notify the Provider of any participant limitations relevant to the safe delivery of the programme that the participants have disclosed to it.

7.4 The Client is liable for the conduct of the participants and for damage caused by them to the Provider’s vehicles and equipment or to third-party property.

7.5 A participant who does not follow the instructions of the driver or the event leader, or whose condition endangers safety, may be excluded from further driving. Exclusion does not give rise to a right to a price reduction.

7.6 Higher-risk activities take place before any alcohol is consumed. The sequence forms part of the confirmed programme.

8.1 Cancellation by the Client must be in writing. The date of receipt by the Provider is decisive.

8.2 Cancellation charges are: more than 30 days before the event 20 % of the price; from 30 to 15 days before the event 50 %; from 14 to 7 days before the event 75 %; less than 7 days before the event 100 % of the price.

8.3 The costs of third-party services already ordered by the Provider in the Client’s name and for the Client’s account are charged in accordance with the terms of the provider concerned and are not covered by the scale in clause 8.2.

8.4 The Client may reschedule the date once free of charge if it requests this at least 21 days before the event and an alternative date is available.

8.5 The Provider may reschedule or cancel the event on the grounds set out in clause 10. In that case the Provider shall offer an alternative date or refund payments received within 8 days. Any further liability of the Provider in damages is limited as set out in clause 9.

9.1 The Provider is liable in accordance with the general rules of the law of obligations.

9.2 The Provider’s liability for slight negligence is limited to the price of the individual event (Article 242(3) OZ). Liability for intent and gross negligence is neither excluded nor limited (Article 242(1) and (4) OZ).

9.3 The Provider is not liable for indirect loss or loss of profit of the Client, save in the cases referred to in the last sentence of clause 9.2.

9.4 The Provider is not liable for participants’ personal belongings unless it has expressly taken them into safekeeping.

9.5 The Provider’s vehicles are covered by motor third-party liability insurance. Details of the scope of cover are available to the Client on request.

10.1 A party is not liable for non-performance or delay if it proves that this was the consequence of circumstances arising after conclusion of the contract which it could not prevent, remove or avoid (Article 240 OZ).

10.2 Such circumstances include in particular weather conditions preventing the drives from being carried out safely, road closures and road damage, a provider’s failure to perform, and measures taken by the competent authorities.

11.1 The Provider processes personal data in accordance with the privacy policy published at kog-hills.si and with the Slovenian Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation.

11.2 The Client warrants that it has a lawful basis for transferring participants’ personal data to the Provider and that it has informed the participants accordingly.

11.3 Photography and filming at the event take place only where agreed in the programme. A participant may at any time state that they do not wish to be recorded. Publication of material in which individuals are identifiable requires their consent.

12.1 The parties shall treat as confidential the content and price of the event, the list of participants and any business information obtained in connection with the delivery.

12.2 The Client’s name may be published as a reference only with its prior written consent.

13.1 The Client shall notify defects in delivery in writing to info@kog-hills.si no later than 8 days after the event.

13.2 The contract is governed by the law of the Republic of Slovenia.

13.3 The court in Ptuj shall have jurisdiction over disputes.

14.1 The Provider may amend the GTC. The GTC in force on the date of confirmation of the date apply to the individual event.

14.2 If any provision of these GTC is held to be invalid, this does not affect the validity of the remaining provisions.

14.3 These GTC are in force from 28.7.2026. Version 1.0.